The term "property factor" is typically used in Scotland to refer to a person or company that provides property management services to owners of residential or commercial buildings.

Such services can include things like building maintenance, cleaning, landscaping, dealing with complaints and resolving issues related to communal areas, such as stairwells or gardens.

In Scotland, property factors are regulated by the Property Factors (Scotland) Act 2011, which sets out certain standards and requirements that they must adhere to.

So, if you own a property in Scotland and want to ensure it's well-maintained, you may choose to engage the services of a property factor to help manage the day-to-day operations of your building.